A resident of Cutler Bay had difficulty understanding the Town Council's agenda packet. The packet, available on the Town website, contained complex information that was hard to decipher. The resident was trying to find out what the Council was voting on, but the packet's content was not user-friendly.

It included legal captions, ordinance numbers, and staff memoranda that seemed to be written for those already familiar with the topic. Further details about this issue are available from Miami's Community News, which initially reported on the resident's experience with the agenda packet.