Miami-Dade Needs a KPI Dashboard

Miami-Dade Needs a KPI Dashboard

Most taxpayers have never heard the term KPI. They should. KPI stands for Key Performance Indicator — a simple scorecard that shows whether government is doing what it says it will do. Businesses use KPIs. Hospitals use KPIs. Schools use KPIs. Sports teams use KPIs. So why doesn’t Miami-Dade County?